Privacy Policy

Face to Face Spa Reno collects only information reasonably necessary to conduct business, fulfill requested customer services, respond to inquiries, and communicate with clients regarding appointments. This may include:

• Direct Contact Details: Full name, telephone/mobile number, email address, and physical address provided directly to us during service interactions or customer care requests.
• SMS Communication Data: Mobile telephone numbers provided by clients for appointment confirmations, reminders, customer service notifications, or responses to inquiries.
• Technical & Website Usage Data: Standard server logs, browser type, operating system, and IP address collected automatically when accessing our website for site administration and security purposes.

Information collected by Face to Face Spa Reno is used exclusively for standard business operations, including:

• Delivering, coordinating, and fulfilling professional aesthetic and skincare services.
• Sending appointment reminders, schedule confirmations, and customer care follow-ups.
• Responding to customer inquiries, questions, and requests submitted via our chat widget or direct contact channels.
• Maintaining operational security, preventing unauthorized access, and fulfilling legal obligations.

We do not sell, rent, lease, trade, or disclose your personal information or mobile data to any external parties for marketing or advertising purposes.

We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All customer records and communication logs are stored on restricted-access systems with encrypted transmission protocols.

Our website uses minimal, functional cookies strictly necessary to ensure page delivery, load times, and essential site features. We do not use third-party ad retargeting pixels, cross-site promotional cookies, or lead tracking trackers. You can configure your browser settings to reject cookies if you prefer, though some basic site functions may be affected.

Information sharing to subcontractors in support services, such as customer care platforms, telephony providers, and IT infrastructure vendors, is permitted solely to facilitate authorized business operations on our behalf. These service providers are contractually obligated to uphold data confidentiality and are strictly prohibited from using customer information for their own purposes.